Accessibility Statement
ProDetect Inc. is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive and accessible experience for everyone.
Last updated: December 15, 2024
1. Our Commitment
ProDetect Inc. is committed to ensuring digital accessibility for all users, including those with disabilities. We believe that everyone should have equal access to our services, information, and digital content.
We are continuously working to improve the accessibility and usability of our website and services, and in doing so, we adhere to many of the available standards and guidelines. Our goal is to provide an inclusive and accessible experience for all users.
Our Promise: We are committed to making our website and services accessible to people with disabilities by meeting or exceeding the requirements of the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
2. Accessibility Standards
Our website and digital services are designed to conform to the following accessibility standards:
WCAG 2.1 Level AA
Web Content Accessibility Guidelines 2.1 Level AA compliance for web content accessibility.
Section 508
Compliance with Section 508 of the Rehabilitation Act for federal accessibility standards.
ADA Compliance
Americans with Disabilities Act compliance for equal access to digital services.
EN 301 549
European accessibility standard for information and communication technology.
3. Accessibility Features
Our website includes the following accessibility features to enhance user experience:
Text and Content
- High contrast color schemes and readable fonts
- Scalable text that can be enlarged up to 200% without loss of functionality
- Clear headings and logical content structure
- Alternative text for images and visual content
- Descriptive link text and button labels
Navigation and Interaction
- Keyboard-accessible navigation and controls
- Skip links for main content areas
- Consistent navigation structure across pages
- Focus indicators for keyboard users
- Logical tab order through interactive elements
Forms and Input
- Clear form labels and instructions
- Error messages that are clearly identified and described
- Required field indicators
- Input validation with helpful error messages
- Accessible form controls and buttons
Multimedia and Media
- Video content with captions and transcripts
- Audio content with transcripts
- Alternative formats for downloadable content
- Controls for auto-playing media
5. Screen Reader Support
Our website is optimized for screen readers and other assistive technologies. We ensure compatibility with popular screen readers including:
NVDA
Free, open-source screen reader for Windows
JAWS
Job Access With Speech screen reader
VoiceOver
Built-in screen reader for macOS and iOS
Our website includes proper semantic HTML structure, ARIA labels, and descriptive text to ensure screen readers can effectively communicate content to users.
6. Visual Accessibility
We have implemented several features to support users with visual impairments:
Color and Contrast
- High contrast color schemes that meet WCAG AA standards
- Color is not the only means of conveying information
- Sufficient color contrast ratios (4.5:1 for normal text, 3:1 for large text)
- Alternative indicators for color-coded information
Text and Typography
- Readable fonts with appropriate sizing
- Text can be resized up to 200% without horizontal scrolling
- Clear line spacing and paragraph structure
- Consistent text formatting throughout the site
Images and Graphics
- Alternative text for all meaningful images
- Descriptive captions for complex graphics
- Decorative images are marked appropriately
- Charts and graphs include text descriptions
7. Assistive Technologies
Our website is designed to work with a wide range of assistive technologies:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
Magnification Software
- ZoomText
- MAGic
- Browser zoom features
- Windows Magnifier
Voice Recognition
- Dragon NaturallySpeaking
- Windows Speech Recognition
- Voice Control (macOS)
- Voice Access (Android)
Switch Navigation
- Switch Access (Android)
- Switch Control (iOS)
- External switch devices
- Eye-tracking software
8. Accessibility Testing
We regularly test our website for accessibility compliance using both automated tools and manual testing:
Automated Testing
- WAVE (Web Accessibility Evaluation Tool)
- axe-core accessibility testing
- Lighthouse accessibility audits
- Pa11y command-line accessibility testing
Manual Testing
- Keyboard-only navigation testing
- Screen reader compatibility testing
- Color contrast verification
- User experience testing with assistive technologies
User Testing
- Testing with users who have disabilities
- Feedback collection from accessibility community
- Regular accessibility audits and reviews
- Continuous improvement based on user feedback
9. Feedback and Support
We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Support
We are committed to responding to accessibility feedback within 2 business days and will work to resolve any issues as quickly as possible.
Response Time: 2 business days
Resolution Time: Varies based on complexity, typically 1-2 weeks
Current Status: WCAG 2.1 Level AA compliant with skip navigation, ARIA labels, and keyboard support
Alternative Access Methods
If you experience difficulties accessing our website, we offer alternative ways to access our services:
- Phone support for service inquiries and scheduling
- Email communication for detailed information
- Alternative document formats upon request
- In-person assistance at our office locations
10. Third-Party Content
Our website may include content from third-party sources, such as embedded videos, social media widgets, or external applications. While we strive to ensure all content meets accessibility standards, we cannot guarantee the accessibility of third-party content.
If you encounter accessibility issues with third-party content, please contact us and we will work with the content provider to address the issue or provide alternative access methods.
11. Ongoing Improvements
Accessibility is an ongoing commitment. We continuously work to improve the accessibility of our website and services through:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- Implementation of new accessibility features and technologies
- Monitoring of accessibility standards and guidelines updates
- User feedback integration and response
- Collaboration with accessibility experts and organizations
Last Accessibility Review: December 15, 2024
Next Scheduled Review: March 15, 2025
Accessibility Compliance: WCAG 2.1 Level AA
12. Contact Us
For accessibility-related questions, feedback, or to request alternative formats of our content, please contact us:
ProDetect Inc.
Accessibility Coordinator
Phone: 1-888-PDetect ((833) 659-FIND)
TTY: 1-888-776-3383
Email: accessibility@prodetect.com
Accessibility Hotline: Available Sunday-Friday, 7:00 AM - 9:00 PM PST